Knowledge Base

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Why can't I connect Easy MTD with HMRC?

11/01/2026  |   Easy MTD
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What is the qualifying income for Making Tax Digital for Income Tax?

29/12/2025  |   Easy MTD
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Why does Easy MTD need to be connected with HMRC?

28/11/2025  |   Easy MTD
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Can I get a refund for unused Easy MTD tokens?

21/11/2025  |   Easy MTD
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Will my Easy MTD VAT tokens work with Easy MTD?

21/11/2025  |   Easy MTD
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What is a final declaration?

06/11/2025  |   Easy MTD
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What are quarterly updates and when do I need to submit them?

04/11/2025  |   Easy MTD
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What is the process behind Making Tax Digital for Income Tax?

04/11/2025  |   Easy MTD
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When do I need to start using Making Tax Digital for Income Tax?

04/11/2025  |   Easy MTD
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What figures do I need to digitally record and link for Making Tax Digital for Income Tax?

01/11/2025  |   Easy MTD
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I am based outside the UK so why has VAT been applied to my token purchase?

29/10/2025  |   Easy MTD
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Where is my Welcome email?

29/10/2025  |   Easy MTD
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Why can't I use Easy MTD on my Apple/Android device?

29/10/2025  |   Easy MTD
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Why am I seeing a 401 Unauthorized - INVALID_CREDENTIALS error when looking up a VAT registration number?

28/10/2025  |   Easy MTD
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Why am I seeing a 403 Forbidden - TAX_PERIOD_NOT_ENDED error when I try to submit a VAT return?

28/10/2025  |   Easy MTD
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Why is my payment for Easy MTD tokens "Pending"?

28/10/2025  |   Easy MTD
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Why is 503 Service Unavailable/500 Internal Server Error being shown when I start Easy MTD?

28/10/2025  |   Easy MTD
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Why am I seeing a 403 Forbidden - DUPLICATE_SUBMISSION error?

28/10/2025  |   Easy MTD
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Why am I seeing "page not displaying" when trying to connect Easy MTD with HMRC?

05/02/2024  |   Easy MTD
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I submitted the wrong VAT figures to HMRC, how can I correct this?

09/01/2023  |   Easy MTD
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How do I transfer my business(es) and agent(s) from one Easy MTD installation to another?

29/12/2022  |   Easy MTD
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Why is my credit/debit card payment refused or an error shown?

21/12/2022  |   Easy MTD
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Where can I view and print a VAT invoice for my token order?

08/12/2022  |   Easy MTD
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On the HMRC website it states Easy MTD VAT is free yet I must pay to submit a VAT return

08/11/2022  |   Easy MTD
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How do I configure the Spreadsheet Settings in the Submit VAT Return window?

31/10/2022  |   Easy MTD
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Why does it say Easy MTD is not a Microsoft-verified app when I try to install it?

29/09/2022  |   Easy MTD
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Why did I not receive a free token when I signed up?

30/08/2022  |   Easy MTD
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Why does Easy MTD VAT state authorisation failed?

08/05/2022  |   Easy MTD
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Why am I seeing a 400 Bad Request - DATE_RANGE_INVALID error?

07/04/2022  |   Easy MTD
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What user ID and password do I need to specify when connecting with HMRC?

16/02/2022  |   Easy MTD
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Why am I seeing a Locked Data window when I launch Easy MTD VAT?

27/01/2022  |   Easy MTD
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I use a different spreadsheet application to Excel, can I still use Easy MTD to file my Income Tax?

23/01/2022  |   Easy MTD
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Why does the "Connection Error" window keep being shown?

13/01/2022  |   Easy MTD
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Why does it say "Invalid File" when I try to import VAT figures from a spreadsheet?

12/11/2021  |   Easy MTD
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Why can't I see the submission receipt of a fulfilled VAT obligation?

27/05/2021  |   Easy MTD
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Why am I seeing errors in red after trying to import my VAT figures?

27/05/2021  |   Easy MTD
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How do I calculate the 9 box figures of a VAT return?

25/05/2021  |   Easy MTD
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Where can find out the status of the HMRC MTD for VAT system?

15/03/2021  |   Easy MTD
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Why is a "Failure - refresh_token is invalid" window appearing?

11/12/2020  |   Easy MTD
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Windows Defender Smartscreen is displayed when I try to install Easy MTD. Is it safe to install?

05/07/2020  |   Easy MTD
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I use another MTD for VAT solution, can I start using Easy MTD instead?

24/01/2020  |   Easy MTD
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How do I transfer businesses and agents from one Easy MTD VAT installation to another?

17/01/2020  |   Easy MTD
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Workbook, Worksheet and Sheet - I'm confused!

28/10/2019  |   Easy MTD
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How do I stop Box 3 and/or Box 5 being shown in error despite being calculated correctly in my spreadsheet.

26/09/2019  |   Easy MTD
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Do I have to connect with HMRC for another Easy MTD installation?

10/09/2019  |   Easy MTD
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Why can't I see any open obligations in Easy MTD?

05/09/2019  |   Easy MTD
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Why does Easy MTD state a connection with HMRC is required?

16/08/2019  |   Easy MTD
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How much does it cost to submit a VAT return using Easy MTD?

22/07/2019  |   Easy MTD
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How do I deal with a negative Box 5 figure because Easy MTD VAT won't submit the associated VAT return?

05/07/2019  |   Easy MTD
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Do you have a technical document for my IT team?

03/07/2019  |   Easy MTD
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How do I know what bank details to specify when making payment by bank transfer?

03/07/2019  |   Easy MTD
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Is it true that Making Tax Digital for VAT bridging software is just a temporary solution?

25/06/2019  |   Easy MTD
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Why do I have to pay to submit my VAT returns using Easy MTD?

21/05/2019  |   Easy MTD
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I use a different spreadsheet application to Excel, can I still use Easy MTD VAT to submit VAT returns?

21/05/2019  |   Easy MTD
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How do I submit VAT returns to HMRC if my accounting software isn't compatible with Making Tax Digital for VAT?

21/05/2019  |   Easy MTD
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Is there a digital link when using Easy MTD with a spreadsheet?

13/05/2019  |   Easy MTD
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Can agents use Easy MTD?

10/05/2019  |   Easy MTD
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I can't view my VAT data or submit a VAT return. What do I do?

10/05/2019  |   Easy MTD
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I use a paper based system to record my business records. How can I comply with Making Tax Digital?

07/05/2019  |   Easy MTD
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I use Excel to keep my business records. How can I comply with Making Tax Digital for VAT?

07/05/2019  |   Easy MTD
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What do I need to do before using Easy MTD?

26/04/2019  |   Easy MTD
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What data does HMRC receive when I use Easy MTD VAT?

11/04/2019  |   Easy MTD
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What is Making Tax Digital for VAT?

24/03/2019  |   Easy MTD
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What is Making Tax Digital for VAT Bridging Software?

24/03/2019  |   Easy MTD
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All Fly Software knowledge base articles can be viewed on the Fly Software website

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