Privacy Policy

Fly Software is committed to protecting your privacy. You can visit the majority of pages on our website without giving us any information about yourself. On occasion, however, we do need information to provide products and services that you request, and this privacy policy explains data collection and use in those situations.

Collection of Your Personal Information

We will ask you when we need information that personally identifies you ("Personal Information") or allows us to contact you. Generally, this information (see, Information We Store) is requested when you are asking for further information about a product or service, purchasing a Fly Software product or service or using a Fly Software product. Some of the information you provide is stored remotely within the Fly software database and used for the following purposes:

  • To license and activate certain software products and to enable them to perform certain operations.
  • To deliver newsletters and provide notice about events (but only if you are subscribed to receive this).
  • To alert you to product changes, special offers, updated information and other new products and services from Fly Software.
  • To enable us to process any online payment.
  • To help us create and publish relevant content.

Control of Your Personal Information

When you provide us with personal information, Fly Software will never share that information with third parties. However, if you purchase/register a product or service online, certain information will be transmitted to Paypal who process our online transactions. Paypal will never share personal or sensitive information with any third party.

All personal information that you provide will only be used for the purposes stated above.

Security of Your Personal Information

Fly Software are committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. For example, we store the personal information you provide on computers with limited access that are located in controlled facilities.

Handling of Your Financial Information

All purchases made on our websites are processed by PayPal or you are provided with instructions to pay by bank transfer. None of the financial information such as card number, password, CSC number, etc you specify during the payment process is seen or stored by Fly Software Limited. PayPal and debit/credit card financial information is processed and stored by PayPal. Bank transfer financial information is processed and stored by our bank - HSBC.

Information We Store

Fly Software Account

When you sign up for a Fly Software account, the following required and optional information is stored remotely in the Fly Software database:


  • Email address
  • Password (encrypted so not even Fly Software know what it is)


  • First name and last name
  • Company name
  • VAT registration number
  • Address
  • Telephone and mobile

Contact Form

When you submit a contact form, the following information is stored remotely in the Fly Software database:

  • First name and last name
  • Email
  • Telephone or mobile
  • Message

Subscribe to Fly Software News

When you subscribe to Fly Software news, the following information is stored remotely in the Fly Software database:

  • Email


During the operation of Easy MTD VAT, the following information is stored locally on your PC/laptop and remotely in the Fly Software database:


Stored by default in C:\ProgramData\Easy MTD VAT\Clients.dat and C:\ProgramData\Easy MTD VAT\Agents.dat

  • Reference of each client (searchref)
  • VAT registration number of each client (vrn)
  • Additional information of each client (additionalinfo)
  • Agent reference of each client (agentRef)
  • Access token (accessToken)
  • Refresh token (refreshToken)
  • Submission receipt data (see below) (prior to release


  • Reference of each client
  • VAT registration number of each client (release onwards)
  • Submission receipt data (release onwards):
    • Receipt ID
    • Receipt timestamp
    • Processing date
    • Payment indicator
    • Form bundle number
    • Charge reference number
  • Easy MTD VAT version being used (release onwards)

Technical Reference

Please refer to our Technical Reference document for details about what data is used and transmitted by Easy MTD VAT to HMRC and Fly Software in order to submit VAT returns using Making Tax Digital for VAT.

Cookie Policy

Click here to find out about how cookies are used on the Fly Software website.


If you have previously subscribed to receive notifications from Fly Software or you would like your personal details to be removed from our system, you can unsubscribe at any time by contacting Fly Software.

Contact Us

If you have any questions or comments regarding this privacy policy, please feel free to contact Fly Software.

Information Commissioner's Office Registration

Click here to view the Fly Software Information Commissioner's Office registration certificate.